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March 04, 2026
Saved Views & Persistent Navigation State

Saved Views & Persistent Navigation State

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We’ve introduced Saved Views and persistent navigation state to make navigating large datasets faster and more efficient.Saved Views allow users to store combinations of filters, layout preferences, and selected experiences as reusable presets. This makes it easy for teams to quickly return to the exact data slices they care about most.Examples include views like:
  • Pool & Beach Sessions
  • F&B Sessions
  • Wellness Sessions
Persistent Navigation State ensures that when you leave a page and return, the platform restores your last selected tab, filters, and view settings automatically. You’ll land exactly where you left off instead of having to rebuild your filters.Together, these improvements reduce repetitive setup, improve day-to-day workflow efficiency, and make it easier for teams to consistently access the data views they rely on most.
March 03, 2026
Blackout Dates for Discount Codes

Blackout Dates for Discount Codes

Discount codes now support blackout dates, giving teams more control over when promotions can be usedYou can now specify experience dates where a discount code should not apply. If a guest attempts to use the code for a session occurring on a blackout date, the discount will automatically be blocked.Example:
If July 4 is added as a blackout date, the discount code cannot be applied to any sessions taking place on July 4.
This makes it easier to protect high-demand dates (holidays, special events, peak periods) while still offering discounts for other times.
March 02, 2026
Financial Report Filtering & Payout Downloads

Financial Report Filtering & Payout Downloads

We’ve added new tools to make financial reconciliation faster and easier for accounting teams.New “Date Deposited” Filter
The Financial Report now includes a Date Deposited filter, allowing you to quickly narrow transactions by when funds actually landed in your account. This data was already available in the report — it’s now directly filterable to make tracking deposits much simpler.
Download Payout Transactions
You can now download all transactions associated with a specific payout directly from the Financial page. A new download button on the Payout Sheet exports the transactions as a CSV, eliminating the need to pull the entire Financial Report when reconciling deposits.
This update addresses a common request from finance and accounting teams who need a faster way to match payouts with their underlying transactions.
February 27, 2026
Mews PMS Integration

Mews PMS Integration

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We’re excited to announce our certified integration with Mews, a leading cloud-based property management system widely used across Europe.This integration enables Way to seamlessly connect with properties running Mews and delivers the same core functionality available in our other PMS integrations:
  • Reservation validation during checkout
  • Guest lookup through Backend Booking
  • Posting charges directly to the guest’s folio
Mews supports two different tax environment configurations, and Way is fully compatible with both from day one, ensuring smooth financial and operational workflows for participating properties.
February 27, 2026
Holiday Opportunity Agent

Holiday Opportunity Agent

Holiday Opportunity Agent
Way now automatically identifies missed seasonal revenue opportunities for your brand. The Holiday Opportunity Agent scans your published experiences against upcoming holidays and, if there’s a gap, generates a ready-to-publish experience suggestion — complete with generated content and imagery — right on your homepage.The agent is smart enough to skip holidays you’re already covered for, so you’ll only see suggestions where there’s a real gap. It’s a hands-off way to make sure you’re never leaving seasonal revenue on the table.
February 20, 2026
Simplified Multi-Guest Booking

Simplified Multi-Guest Booking

Updated the booking flow so that experiences with Custom Questions set to “Purchaser Only” no longer collect the full name of each attendee. Previously, guests booking for multiple people had to enter a name for every attendee — so a family of five meant five separate name entries. This removes that friction for multi-guest bookings.Full names are still collected for each attendee when Custom Questions is set to “Each Participant.”
  • Added missing translations to the checkout page
  • Updated the phone input on the checkout page to default to the user’s country
  • Add support for native mailto: and tel: links within our rich text editor
January 27, 2026
Introducing Partner Exchange

Introducing Partner Exchange

Partner Exchange
Partner Exchange is Way’s home for experiential partnerships, designed to help brands grow experience supply, expand distribution, and unlock incremental revenue directly through brand-to-brand partnerships. Partner Exchange unlocks the ability to:
  • Invite existing partners to connect through the Way dashboard
  • Launch public Partner Sourcing Campaigns to attract new experience partners
  • Distribute experiences across aligned brands with built-in approvals and shared booking visibility.
January 27, 2026
Introducing Curation Lab

Introducing Curation Lab

Curation Lab
Curation Lab is Way’s data and AI-powered experience curator, designed to help brands plan, build, and execute high-impact programming faster. Powered by millions of proprietary Way data points from over 120K experiences and 2.5M+ consumers globally, Curation Lab transforms proven performance insights into brand-aligned experience concepts you can launch in just a few clicks.With Curation Lab, you can:
  • Instantly generate seasonally relevant, audience-specific programming tailored to your brand voice and available resources
  • Activate underutilized spaces with data-informed concepts designed to drive engagement and revenue
  • Forecast potential revenue and operational requirements to build a stronger internal business case
December 16, 2025
Enhanced Booking Functionality

Reschedule Across Groups & Tiers

Reschedule bookings **across **resource groups and to different price tiers and automatically upcharge / refund the difference. This is critical for operations team to easily manage bookings and handling price differences.
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December 12, 2025
Compounding Taxes

Compounding Taxes

Many regions require taxes to be calculated on a running total instead of only the base price. For example, in California, sales tax must be applied after gratuity. We have introduced an Advanced option within the Tax configuraiton to allow you to have greater control over your tax configuration.
  • Drag & drop to set the calculation order
  • “Applies to” controls to select which taxes/fees should compound
  • Live calculation preview to verify pricing before publishing
December 09, 2025
Enhanced Experience Permissions

Enhanced Experience Permissions

Before today, brand-admin permissions for experience management were all-or-nothing: any team member who could create an experience could also publish it.Today, we introduced a new permission that separates content creation from content publishing, giving admins more control and reducing operational risk.
November 11, 2025
Save & Schedule Reports

Save & Schedule Reports

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Easily access and automated frequently pulled reports. Learn how to activate the feature here.What’s New
  • Save Reporting Views: Create and save reporting views within the Reports tab for easy repeat access.
  • Automate Report Delivery: Schedule automated emails including CSV files of saved reports by setting the frequency, date, time, and recipients.
November 07, 2025
Export Waitlists

Export Waitlists

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Download complete waitlist data, including guest details and requested dates, in a single click.
November 06, 2025
Improved Mobile Conversion

Improved Mobile Conversion

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We’ve made an update to enhance the mobile booking experience by moving the booking widget closer to the top of the page. Previously, the widget appeared all the way at the bottom - below the details, images, policies, calendar, and reviews.This small UX improvement is designed to reduce friction and increase conversions.
October 31, 2025
Availability Alerts

Availability Alerts

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Availability alerts keep experiences on your site current. Fewer dead ends for guests, better conversion.What’s New
  • No Availability List: View published experiences with no availability and quickly resolve them.
  • Email alerts: If a published experience has no availability for 7 days, you will receive an email notification.
  • Auto-unpublish: If the experience is still missing availability after 10 days, it is unpublished automatically.
October 03, 2025
Review Management

Review Management

Admins now have more control over reviews displayed to guests. You can now reject or approve reviews directly from anywhere reviews appear.
  • Rejected reviews are hidden from the guest-facing booking script.
  • The public star rating average updates automatically to reflect only approved reviews.
  • Rejected reviews remain visible in your dashboard analytics for reporting and insights.
This update ensures you can maintain accurate, high-quality public reviews while still preserving full data visibility internally.
We have just released the ability to leverage the **Add to Booking **flow for all payment methods. This feature was previously only available for Credit Card but is now available for any of the payment methods we support, including PMS Integrations.
September 11, 2025
Quick Booking

Quick Booking

We’ve overhauled one of the most critical workflows for operations: backend booking. Instead of being redirected away from their workflow, staff can now complete bookings directly in a streamlined modal overlay. This eliminates the friction that slowed down service, frustrated teams, and disrupted guest interactions.
September 10, 2025
Modify Bookings

Modify Bookings

We’ve introduced a powerful new update that makes managing bookings even more flexible. Admins can now add extra participants or add-ons to an existing booking without needing to cancel and rebook. With saved customer credit cards, you can instantly process additional charges—whether it’s adding a third guest to a class, tacking on a cheese platter to a cabana reservation, or collecting a tip after the experience. All changes automatically update availability, reporting, and host commissions, and guests receive an email summary of their updated booking. This feature is currently available for future bookings paid by credit card, with support for additional payment methods coming soon.
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August 10, 2025
Auctions

Auctions

Auctions
We’ve released Auction functionality to give partners more flexibility in how they engage guests. Auctions allow experiences and events to be offered in a bidding format—perfect for loyalty point redemptions or other exclusive campaigns. At this stage, Auctions are available via our public API only, enabling customers to design and build their own custom UI around the feature. All underlying logic—bidding, availability, reporting, commissions, and notifications—is handled by Way, ensuring a seamless experience once implemented.
July 21, 2025
Approved Domains

Approved Domains

We’ve launched Approved Domains, a new security feature that gives organizations more control over who can access their dashboards. Admins can now define which email domains are allowed when inviting team members or organization admins. This ensures that only users with approved domains can join, while still allowing hosts to be invited freely regardless of their email address. With this added layer of protection, organizations can safeguard access to sensitive data while keeping the host onboarding process flexible and seamless.
July 16, 2025
Route Taxes & Fees to Hosts

Route Taxes & Fees to Hosts

We’ve enhanced our tax and fee infrastructure to support more flexible payout configurations. Admins can now choose whether tax and fee revenue is routed to the Brand or the Host for remittance.
June 25, 2025
Guest Reschedule

Guest Reschedule

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Give your guests more flexibility—while saving time for your team. Guests can now reschedule their bookings directly from their confirmation email, without needing to call or email your team. Guest Reschedule mirrors Guest Cancellation and is fully configurable by your team, with customizable reschedule policies set at the brand or experience level.
June 02, 2025
SSO

SSO

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You can now enable SSO to give your team secure, password-free access using your existing identity provider. This feature streamlines login for users and gives IT admins more control. Reach out to your Customer Success Manager to get started with setup.
April 30, 2025
Reporting Enhancements

Reporting Enhancements: New Experience Report and Improved Financial & Guest Reports

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We’ve revamped our Financial and Guest Reports to give brands deeper visibility into guest behavior, add-on performance, cancellations, and refunds—while introducing clearer context with resource groups and collections. We also launched all-new Experience Report tailored to operational teams, making it easy to print and prep for daily events with participant check-in and aggregated totals. Lastly, we’re rolling out a new report builder UI that lets users filter, customize, and save report views—eliminating repetitive rebuilds and saving valuable time across finance, marketing, and operations.
April 03, 2025
Host Document Storage

Host Document Storage

Way now supports document uploads on host profiles—making it easier for hosts to store and share Certificates of Insurance, Host-Brand Agreements, and other key compliance documents directly in the dashboard. Hosts and brand admins can both upload, view, and manage documents, streamlining a previously manual process and reinforcing trust across partnerships.
April 01, 2025
Favorites

Favorites

Favorite listings for quick access via the left-hand navigation to enhance operational efficiency. Admins can manage their listings effortlessly, focusing on high-priority tasks and improving overall productivity.
March 31, 2025
Promoters

Organization Promoters

A tool to amplify experiential programming across a brand’s portfolioOnce enabled by organization admins within the dashboard, properties will have the capability within their experience builders to send experiences to other properties within their org or their brand’s homepage dashboard. The promoting dashboard will then approve these experiences to set them live on their page. This enables brands to gain more exposure for their experiential programming across all properties, and increase bookings for properties located in the same cities.

Other Improvements

  • Updated the Sort Experiences modal for an improved user experience making it much easier to re-order and position experiences.
March 17, 2025
Translations

Translations

Translations
We’re introducing support for both Manual and Automated Translations to empower brands to maintain their unique voice while enabling global engagement. Manual translations ensure accurate, human-crafted communication, while automated translations allow seamless scalability for user-generated content.
October 15, 2024
Guest Cancellation

Guest Cancellation

Give guests more flexibility—while reducing support load. Guests can now cancel their bookings directly from their confirmation email, without needing to contact your staff. Guest cancellation is fully configurable by your team, with customizable refund rules and cancellation windows set at the brand or experience level.
September 04, 2024
Video Media

Video Media

Way now supports video uploads for experiences, allowing hotels to showcase offerings with rich, engaging media. Videos can appear across carousels, listing cards, and hero sections—helping brands elevate their presence, boost engagement, and drive more bookings through dynamic storytelling.
July 31, 2024
Apple Pay & Google Pay

Apple Pay & Google Pay

Way now supports Apple Pay, Google Pay, and WeChat Pay on partner sites through Stripe—making checkout faster and more convenient for guests. These new options help improve conversion by meeting global payment expectations and reducing friction at checkout.
June 11, 2024
Add-ons

Add-ons

Enhance your guest offerings and drive more revenue with Add-Ons. Partners can now offer extras like food, drinks, or premium upgrades directly alongside their experiences—for guests to purchase during checkout. Add-Ons are fully customizable and managed at the experience level.
May 02, 2024
Waitlists

Waitlists

Capture demand and reduce lost revenue from last-minute cancellations with waitlists on Activate. When an experience reaches capacity, guests can join the waitlist and will be notified when availability opens. Guests can be released from the waitlist automatically or m anually.